After placing your order, you will receive an order confirmation by email. In case of problems you can contact firstname.lastname@example.org. Subscribers under the age of 18 must obtain parental consent for their order.
2. METHODS OF PAYMENT
You can pay by invoice, online banking, Visa and Mastercard.
Prices include VAT based on the country of delivery. Delivery costs will be added to the order. The valid price is in euros (EUR). W Design Finland reserves the right to change prices.
Delivered via Posti (Finland) and its partners as a postal parcel.
The package service includes electronic notification of arrival by text message or e-mail. When the recipient receives information about an incoming shipment, it can be retrieved immediately.
If you want to return the products, please first contact: email@example.com
The customer has a 14-day right of exchange and return in accordance with the Finnish Consumer Protection Act. The right to return only applies to unused and salable products in the original packaging. When returning the product, the customer must contact firstname.lastname@example.org within 14 days of receiving the order.
The customer pays the return costs himself. This also applies to non-picked products. The price is affected by the size of the package. An amount equal to the original delivery price will be charged for the return of the product. When returning, please include the following information: Name, address, phone number and Order Code from the order confirmation.
If there is a defect in the quality of the product, the return of the product is free of charge to the customer. The customer sends the product using the original delivery package with the seller's W Design Finland customer return ID. In case of doubt, you can order new information by e-mail: email@example.com
If the shipment is broken during mail delivery, report the damage to the post office immediately. Then contact us: firstname.lastname@example.org to arrange delivery of a new product.
We reserve the right to change our delivery terms. The customer agrees to the delivery terms in force at the time of the order.
6. SHIPPING OUTSIDE EU AREA
Delivery Time is 6–14 working days. W Design Finland is not liable of any delay which may be caused by the Customs procedures of the country of destination.
IMPORTANT: The consignee phone number and e-mail address on an address label have a vital role when reaching the consignee in the destination country. Please always mark them,
Parcels are delivered to the recipient or a pickup point in the destination country. The item will be stored generally for 14 days after attempted delivery or delivery for pick up. An uncollected parcel will be returned to the sender.
P.O. box addresses are not allowed.
All non-EU (European Union) countries are shipped to on a DDU (Delivered Duty Unpaid) basis, which means that all product prices displayed are exclusive of all taxes and duties. W Design Finland does not determine or collect these fees. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. W Design Finland is not responsible for potential import duties and local taxes and we cannot refund any orders that are returned to us due to non-payment of duty. All orders are shipped from Finland.