All customer information is treated confidentially. . When ordering from the online store, you are required to read and agree to the current delivery terms.
Personal information is managed by:
W Design Finland
business ID: 3241033-8
You can contact:
PERSONAL INFORMATION TO BE COLLECTED
W Design Finland collects and processes personal data only to the extent necessary to fulfill the purposes described in this privacy statement.
The personal data collected and the extent of its processing vary depending on the relationship between W Design Finland and the customer or user of the online services, the permits and prohibitions issued for the processing and marketing of personal data and the cookie and tracking settings of the browser used.
Personal information provided
In various contexts of the customer or user of the online services, such as when subscribing to a product or newsletter or registering for an online service,
Personal information provided by W Design Finland may include:
basic information such as name and contact information
order and billing information, such as information about the payer and recipient of the order, as well as their email address and phone number
Customer service information, such as customer feedback, communication with customer service
authorization information, such as information on marketing authorizations or other authorizations and prohibitions related to the use of personal data
information on responses to surveys, inquiries or competitions conducted by W Design Finland or its partners
Call information, such as customer service calls.
Information collected about the use of online services
Examples of information collected about your use of online services include:
information collected about the device or application you are using, such as the browser version, device type, or screen size
information about your use of online services, such as information about pageviews, time spent online, navigating online services, or advertising or marketing content
information about websites opened via customer communications
location data collected from an ip address with city accuracy
information collected by community-based or other third parties.
The user of the online services can be identified based on the digital identifier created in the services when the customer logs in or arrives at the online service via targeted customer communications such as a newsletter.
Derived and combined data
In order to better serve its customers and users of online services, W Design Finland processes the collected personal data by analyzing them using various statistical methods and combining data collected from different sources.
The above methods can be used to make assumptions about, for example, interests, gender, age group, purchasing behavior, or other similar characteristics. These assumptions are based on the information provided or collected in the previous section. To ensure the protection of consumer privacy, W Design Finland does not make assumptions about information that is considered sensitive.
W Design Finland protects the privacy of its customers or users of online services by taking special care to manage and combine the data described above so that the privacy of customers or users of online services is not compromised.
PURPOSES OF THE USE OF PERSONAL DATA AND LEGAL BASIS FOR PROCESSING
W Design Finland collects personal data for customer relationship management, product and service development and commercial purposes.
Customer relationship management
W Design Finland uses customers' personal data for various measures necessary for the management of the customer relationship, such as:
For delivering product orders
customer relationship maintenance or customer communication
customer service or other customer support
to conduct competitions or draws
The processing of personal data for the purpose of managing a customer relationship is based on an agreement between W Design Finland and the customer on the delivery of a product or service or other measure forming a customer relationship.
The customer has the opportunity to influence the processing of personal data in order to manage the customer relationship by contacting customer service firstname.lastname@example.org
Development of products and services
W Design Finland uses the information of customers or users of online services to develop products or services and to improve the quality and offer of the service. Measures taken to develop products or services can be, for example, product or content recommendations or personalization of services.
Products and services are also developed through surveys and feedback.
The more detailed use of the data collected in the surveys and surveys and the storage of the data will be described separately in connection with each survey or survey.
The processing of personal data for the development of products and services is based on W Design Finland's legitimate interest in utilizing the data for the benefit of its customers and users of its online services.
The user of online services can influence the use of information in the development of products and services with cookie settings.
W Design Finland may use the information of customers or users of online services for marketing, advertising or other commercial activities. The information can be used, for example, to target advertising, direct marketing or display ads on third-party platforms.
The processing of data for commercial purposes is based on the customer's consent for electronic direct marketing. With regard to other advertising and product recommendations, the processing of personal data is based on the legitimate interest of W Design Finland.
The customer can influence the targeting of advertising in customer service. The user of the online services can influence the targeting of advertising with cookie settings or third-party ad displays by adjusting the platforms' own ad settings.
SHARING AND DISCLOSURE OF PERSONAL DATA
W Design Finland utilizes personal data for the purposes described in the Uses of Personal Data and Legal Basis for Processing section above. In addition, W Design Finland may use the services of third parties, in which case W Design Finland ensures the lawful processing of data through contractual arrangements and instructs third parties on the processing of data.
W Design Finland may share or disclose personal information to third parties, for example in the following situations:
When applicable law requires the disclosure of personal information. The disclosure of personal data may then be necessary, for example, at the request of an authority or for the purpose of legal proceedings.
Marketing measures. The transfer or sharing of personal data to other controllers or processors of personal data may then be necessary, for example, for the purpose of conducting market research, delivering advertising material or performing online advertising.
W Design Finland may disclose personal data to third parties if this is necessary to guarantee the rights or security of W Design Finland and the customer or user, to investigate fraud or to respond to government inquiries.
Transfer of personal data outside the EU / EEA
W Design Finland does not generally transfer or process data outside the European Union or the European Economic Area. If data are exceptionally transferred outside the EU / EEA, an adequate level of protection of personal data will be ensured in accordance with the applicable legislation.
RETENTION OF PERSONAL DATA
W Design Finland will retain personal data for as long as is necessary to fulfill the purposes defined in section 3. However, existing legislation, such as gdpr, accounting or other mandatory legislation, may require the retention of personal data even after the purpose of the processing has ended. In such situations, storage shall be subject to the retention periods specified in the applicable legislation.
THE RIGHTS AND OPPORTUNITIES OF THE INDIVIDUAL ARE AFFECTED
W Design Finland is committed to protecting the privacy of customers and users of online services and their rights under data protection legislation. Listed below are the most important rights and opportunities for customers to process personal information:
The customer has the right to view personal data about themselves and the right to request corrections to incorrect data.
The customer has the right to request the deletion of personal data concerning him / her as far as possible within the framework of other legislation.
The customer has the right to prohibit direct marketing or object to the processing of their personal data for direct marketing purposes. In addition, the customer has the opportunity to influence which channels direct marketing takes place.
For requests related to the rights described above, please contact W Design Finland Customer Service: email@example.com
W Design Finland takes care of the secure processing of personal data with appropriate security measures. Personal data is protected from loss, destruction, misuse, unauthorized access and disclosure. Secure processing is ensured, for example, by restricting access to information and ensuring that our employees and subcontractors use personal information in accordance with the instructions and agreements provided.
CHANGES TO THE PRIVACY STATEMENT
W Design Finland reserves the right to update this privacy statement due to, for example, the development of services or mandatory legislation. Changes and updates to the privacy statement are announced on W Design Finland's website.