If you want to return products, please contact us first via this contact form.

The customer has a 14-day exchange and return right in accordance with the Finnish Consumer Protection Act. The right of return only applies to unused and salable products in the original packaging. When returning the product, the customer must contact us via this contact form within 14 days of receiving the order.

The customer pays the return costs themselves. This also applies to uncollected products. When returning the product, an amount equal to the original delivery price will be refunded. Enter the following information on the contact form: Name, e-mail address, and in the message field the phone number and Order code from the order confirmation.

If there is a defect in the quality of the product, the return of the product is free for the customer. In such a case, please contact us before returning the product via this contact form or by email: info@wdesignfinland.com

We reserve the right to change our terms of delivery. When placing an order, the customer commits to the delivery conditions valid at any given time.